If getting new customers is an obvious win for your business, keeping the customers you already have is a no-brainer. Losing customers – customer churn or customer attrition – is a huge problem for many businesses. It can slash revenues in the blink of an eye and, even worse, damage a business’ reputation making it more difficult to acquire new customers in the long run.
Topics: Incentive and Reward Cards
Did you miss our recent webinar with the Institute of Finance and Management (IOFM)? Don’t worry. You can still watch the recording of “Payment Myth Busters: The Biggest Misperceptions, Mistakes and Confusions about Paying Suppliers Electronically”.