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Using Employee Recognition to Fight Customer Churn

Posted by Molly Janssen on Sep 27, 2018

If getting new customers is an obvious win for your business, keeping the customers you already have is a no-brainer. Losing customers – customer churn or customer attrition – is a huge problem for many businesses. It can slash revenues in the blink of an eye and, even worse, damage a business’ reputation making it more difficult to acquire new customers in the long run.

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Topics: Incentive and Reward Cards

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